The SuperAdmin is the only role not scoped to a single department. You create departments, appoint their first Admin, manage the campaign calendar, and can act anywhere records exist.
1 Sign in
There is no self-registration on this portal — every account, including yours, is issued by the previous SuperAdmin or seeded at setup.
Open /account/login — the Departmental login link in the header.
Enter your official email address and password, then select Sign in.
First time in? You'll land on Change your password and must set a password of at least 12 characters before doing anything else. Five failed attempts locks the account for a period — contact whoever issued it if that happens.
2 Set up a new department
Every event record belongs to a department, so this is usually the first thing a SuperAdmin does for a new participant in the abhiyan.
Go to Departments in the top nav, then New department.
Fill in the department's identity:
Department code— short and permanent, e.g.HEALTH. Used internally, not shown to the public.Department name,Short name,Parent department(for a sub-office),About,Website URL,Contact email— the public-facing profile.Set two behavioural switches before saving:
Pickup window (days)— a submitted record left unreviewed this long becomes visible to any Admin in the department, not only the Operator's own supervisor. Defaults to 3 days.Allow self-approval— only meant for a department with a single Admin and no one else to check their work. Leave this off wherever there's more than one reviewer.Select Save department. The department now exists but has no members yet — it can't do anything until it has an Admin.
3 Appoint the department's first Admin
Only a SuperAdmin can create the first Admin of a department — from then on, that Admin creates their own Operators.
Open the department from Departments, scroll to Admins, and use the form there — no separate page.
Enter the officer's
Full name,Email, andDesignation, then select Add admin.The portal generates a temporary password and shows it once, on screen, right after you submit. It is not emailed and cannot be retrieved later — copy it and hand it to the officer over a secure channel before you navigate away.
The officer must change that password at their first sign-in, same as you did. If an Admin leaves the post, come back to this list and select Deactivate next to their name — accounts are never deleted, only deactivated, so the record trail stays intact.
4 Manage campaigns and programmes
A campaign (like Seva Sankalp Utsav/Abhiyan, 2026 itself) is the umbrella; a programme is one named activity inside it that a department can tag its events with.
Go to Campaigns, then either open an existing one or select New campaign and set its
Code,Name,Starts on/Ends ondates, andActiveflag.Inside a campaign, the Programmes panel lists every named programme under it. Add one with
Programme name, an optionalSuggested nodal department, and aSort orderfor display.Programmes are toggled active or inactive, never deleted — events already tagged with one keep that link permanently, even after the programme is retired.
5 Grant permissions beyond the defaults
Every account starts with a sensible default permission set for its role. You can extend an individual account further, up to the ceiling its role is allowed to hold.
From Operators, select Permissions next to the account (works for Admin memberships too, via the same page reached from a department's Admins list).
Tick or clear individual permissions. A box is disabled if the target role isn't allowed to hold it at all, or if you don't hold it yourself — you can never grant a permission you don't have.
The one deliberately unusual case: Approve and publish is allowed for an Operator, not just an Admin — but it isn't on by default for anyone. A department can grant it to a trusted Operator who needs to publish without waiting on an Admin.
6 Read your dashboard
Your /manage dashboard is the only one that aggregates across every department.
The four stat cards — Draft Submitted Returned Published — total every department's events at once. Select one to jump to that filtered list.
Department activity ranks departments by total events recorded, with a bar split between what's published and what's still pending — the fastest way to see who needs a nudge.
Recent activity is a live feed of every submit, return, approve, publish and unpublish across the whole portal, newest first.